Privacy Policy

About This Policy

Allied Metal Products ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

• Fill out contact forms or request quotes
• Contact us via phone or email
• Use our chatbot feature
• Subscribe to our communications

This information may include:

• Name and company name
• Email address and phone number
• Project specifications and service requirements
• Business address and shipping information
• Any other information you choose to provide

Information Automatically Collected

When you visit our website, we automatically collect certain information through:

How We Use Your Information

We use the information we collect to:

• Process and respond to your inquiries and quote requests
• Provide customer service and technical support
• Fulfill orders and deliver our fabrication services
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Analyze website usage and performance

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (such as Netlify for website hosting)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Protection of Rights: To protect our rights, property, or safety, or that of others

Data Storage and Security

Your information is stored securely using industry-standard security measures. We store data:

• In our email systems for communication records
• On Netlify's secure hosting platform
• In our internal customer management systems

For customers, we retain your information for the duration of our business relationship and as long as necessary to provide ongoing service and support.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to business and legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Cookies: Manage cookie preferences through your browser settings

To exercise these rights, please contact us using the information provided below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information above.